Every serious business should invest time and money into a robust customer relationship management (CRM) system. Sadly, not all emerging businesses can afford a sophisticated system like SalesForce, considered the industry standard for enterprise level businesses.
Are you a fledgling business just beginning to stretch its wings? An ambitious home business startup? Perhaps you are researching for expanding your existing business. I will give the pros and cons for three of the most promising FREE CRM options out there.
Businesses need to store and manage customer and prospect information to help your marketing team have a ready solution for lead volume. It helps your sales team’s ability to close deals. Most importantly these services will enable your customer service team make your customer base happy with the right help desk solutions.
Zoho
Zoho empowers a global network of over 250,000 businesses of all sizes in 180 countries to convert more leads, engage with customers, and grow revenue.
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HubSpot
HubSpot optimizes a company’s relationships with leads and customers. Their software allows users to connect with over 875 integration apps, APIs, and solutions partners. HubSpot is presented as an ideal solution to help scale a business, for small to enterprise-level businesses alike.
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Bitrix24
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
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